Contact Us
We’re here to help you with all your TapIn and banking needs. Whether you have questions, need support, or want to know more about our services, our dedicated team is always ready to assist you.
Get In Touch
With Our Team
At Prime Bank, we believe in building lasting relationships with our customers. Whether you’re a new user curious about TapIn, an existing customer with questions, or someone experiencing a transaction issue, we’re committed to providing you with prompt and professional support.
Our multi-channel support approach ensures you can reach us through your preferred communication method, whether that’s phone, email, in-person at our branches, or through our digital platforms.
We’re available 24/7 for emergencies and during business hours for general inquiries. Your satisfaction is our priority, and we won’t rest until your issue is resolved.
Email Us
For general inquiries and customer support: cardinfo@primebank.com.bd
Office Address
Simpletree Anarkali, 89 Gulshan Avenue, Dhaka
Join the TapIn Revolution
Experience banking that understands your lifestyle. Get your TapIn card today and discover why thousands of Bangladeshi professionals have made the switch.